In this section, we provide you with answers to some of the most frequently asked questions we receive regarding our rooflights and ordering process.
As leading manufacturers and suppliers of affordable rooflights in the UK, we have developed the perfect range of high-quality products to meet your requirements. Browse our range of rooflights online, or if you have any questions that are not answered below, don’t hesitate to get in touch on 01202 802111.
Triple glazed toughened fixed frameless flat rooflights/skylights
Laminated Juliet balconies
Bi fold aluminium doors
Aluminium roof lanterns
Fixed flat double glazed framed aluminium rooflights/skylights
Double glazed fixed aluminium modular linked rooflights/skylights
Walk on rooflights/skylights
Electric opening rooflights/skylights
Aluminium entrance doors – coming soon!
Triple glazed toughened fixed frameless flat rooflights/skylights – 1-5 working days
Laminated Juliet balconies – 1-5 working days
Bi fold aluminium doors – 2-3 weeks
Aluminium roof lanterns 2-3 weeks
Fixed flat double glazed framed aluminium rooflights/skylights 1-5 working days
Double glazed fixed aluminium modular linked rooflights/skylights 4-6 weeks
Walk on rooflights/skylights 1-5 working days
Electric opening rooflights/skylights 1-5 working days
Triple glazed toughened fixed frameless flat rooflights/skylights – 0.6W/m²K
Laminated Juliet balconies – N/A
Bi fold aluminium doors – 1.2W/m²K
Aluminium roof lanterns 1.2W/m²K
Fixed flat double glazed framed aluminium rooflights/skylights 1.2W/m²K
Double glazed fixed aluminium modular linked rooflights/skylights 1.2W/m²K
Walk on rooflights/skylights 1.2W/m²K
Electric opening rooflights/skylights 1.2W/m²K
The majority of our deliveries will be sent via a third party pallet company, this will be sent on a book in service so the delivery company will contact you to book a date of delivery. This generally happens 1 working day after purchase. We also deliver in one of our own vehicles, again a delivery date will be booked with our dispatch team.
Our bi fold doors and lanterns are delivered direct from the manufacturer, the delivery date will be issued 1 week before delivery via email.
All deliveries require assistance on the day of delivery to unload due to the nature of the products, we advise choosing your date when you have your trades on site.
If you have any questions about your delivery before you order, please call us on 01202 802111.
All products can be collected from our warehouses in Christchurch, Dorset.
Triple glazed toughened fixed frameless flat rooflights/skylights – same day
Laminated Juliet balconies – same day
Bi fold aluminium doors – 2-3 weeks
Aluminium roof lanterns 2-3 weeks
Fixed flat double glazed framed aluminium rooflights/skylights 1-5 working days
Double glazed fixed aluminium modular linked rooflights/skylights 4-6 weeks
Walk on rooflights/skylights – same day
Electric opening rooflights/skylights 1-5 working days
Yes we can offer next day delivery, please call us before the order is placed to see if this is possible in your area. We would need to receive the order before 12:00pm Monday – Friday.
This only applies to the following products
Triple glazed toughened fixed frameless flat rooflights/skylights
Laminated Juliet balconies
Walk on rooflights/skylights
Triple glazed toughened fixed frameless flat rooflights/skylights – 20 Years
Laminated Juliet balconies – 20 years
Bi fold aluminium doors – 10 years
Aluminium roof lanterns 10 years
Fixed flat double glazed framed aluminium rooflights/skylights 10 years
Double glazed fixed aluminium modular linked rooflights/skylights 10 years
Walk on rooflights/skylights 20 years
Electric opening rooflights/skylights 10 years
Triple glazed toughened fixed frameless flat rooflights/skylights – Internal structural opening size
Laminated Juliet balconies – Overall glass size
Bi fold aluminium doors – Internal structural opening size
Aluminium roof lanterns – Overall external unit size
Fixed flat double glazed framed aluminium rooflights/skylights Internal structural opening size
Double glazed fixed aluminium modular linked rooflights/skylights – Internal structural opening size
Walk on rooflights/skylights – Internal structural opening size
Electric opening rooflights/skylights – Internal structural opening size
After you have made your purchase and received your delivery, please complete our online registration form to register for your 20 year warranty.
If you needed to make a claim in the future all we require is photos of the issue and your invoice, email both of these to [email protected] and one of the team will be in touch.
It is crucial the correct silicone is used when installing our fixed rooflights/skylights, We recommend a Low modulous high movement silicone such as DOW791. using the wrong silicone can cause failure in the unit and will invalidate your warranty.
Click here for a nationwide supplier of the silicone we recommend
Our team promises to provide you with three things;
– CRL Team
